About this role
Accountabilities: Training development and delivery: Design, develop, and deliver tailored training strategies and resources, including SharePoint sites, intranet content, quick reference guides, job aids, presentations, and FAQs for client, supplier, and internal audiences. Communications strategy and execution: Own communications planning across active implementations, establishing messaging, timelines, and delivery methods that align with project milestones and support successful adoption. Stakeholder engagement and adoption: Map stakeholder groups, identify change champions and potential resistance, assess adoption risks, and develop client-specific engagement and rollout strategies. Implementation and go-live readiness: Collaborate with Change Managers, Implementation Project Managers, Program Operations, and Technology teams to coordinate training, communications, project activities, and go-live preparation. Program branding and positioning: Facilitate client discussions around program naming, visual identity, and messaging to create a trusted, accessible internal service experience. Change enablement initiatives: Develop adoption activities such as office hours, champion networks, targeted follow-ups, and usage reminders to support engagement and long-term program utilization. Feedback and continuous improvement: Gather feedback from clients and suppliers, refine training and communication materials, support change impact assessments, and identify opportunities to improve existing programs. Content governance and management: Build and maintain reusable libraries of change management templates, branding frameworks, communications assets, presentations, and stakeholder engagement playbooks. Quality assurance and delivery channels: Ensure materials meet brand, compliance, and enterprise messaging standards while managing content distribution and version control across SharePoint, Microsoft Teams, VMS portals, and email. Performance measurement: Monitor adoption rates, active usage, training attendance and satisfaction, stakeholder engagement, and the timely delivery and quality of implementation materials. Requirements At least 3 years of experience in change management, training and instructional delivery, user experience or adoption strategy, or internal communications. Experience in HR or procurement transformation, staffing, or MSP/VMS environments is preferred. Practical knowledge of stakeholder mapping, user journey or experience mapping, change impact assessments, and adoption or engagement campaign development. Strong proficiency in Microsoft PowerPoint, Word, SharePoint, and Teams, with the ability to create clear, visually engaging, user-friendly materials. Excellent communication, facilitation, leadership, branding, and messaging skills, with the ability to influence stakeholders and build credibility across clients, suppliers, and internal teams. Strong organizational and project coordination skills, including the ability to manage competing priorities and deliverables across multiple simultaneous implementations. A collaborative, adaptable approach to working with cross-functional teams and responding to different client needs. Familiarity with Monday.com or comparable project management tools is an advantage. Benefits Salary: $120,000–$130,000 per year. Work arrangement: Remote position in the United States. Professional impact: Opportunity to lead change management and adoption initiatives across client implementations and influence the end-user experience. Cross-functional collaboration: Work closely with client stakeholders, suppliers, implementation teams, and technology and operations professionals. Career development: Build expertise in change management, training, stakeholder engagement, and MSP/VMS program implementation. Additional benefits: Healthcare coverage, retirement plans, paid time off, bonuses, and other employee perks were not specified in the provided job description and should be confirmed during the hiring process. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
- LOCATION
- Remote · US, United States
- WORK MODE
- Remote
- JOB TYPE
- Full-time
- POSTED
- Oct 28, 2026
Source: Jobgether Careers