About this role
Accountabilities: Accounts Receivable Monitoring: Monitor client balances and aging reports daily, prioritize collection activities according to outstanding amounts and risk levels, track payment commitments, and maintain accurate records of collection progress. Collections and Client Outreach: Conduct outbound collection calls, send professional follow-up emails, and maintain a consistent outreach schedule to secure payments and reduce overdue balances. Negotiate payment arrangements within authorized limits and document all client interactions. Payment Tracking and Reconciliation: Record and reconcile incoming payments across relevant systems, ensuring account balances and aging reports remain accurate, complete, and up to date. Dispute and Issue Resolution: Respond to client inquiries about outstanding balances, payment status, and account history. Investigate billing discrepancies, coordinate with internal teams to resolve payment delays, and escalate complex or high-risk accounts when necessary. Reporting and Performance Monitoring: Prepare regular collection updates, aging summaries, and activity reports for leadership. Track progress against collection objectives and identify accounts requiring additional attention. Month-End and Process Support: Support month-end closing activities by ensuring assigned accounts are current and properly documented. Follow established collection procedures, escalation guidelines, and internal controls. Continuous Improvement: Identify recurring collection challenges and opportunities to improve workflows, strengthen collection effectiveness, and maintain consistent service quality. Requirements Professional Experience: 1–3 years of experience in accounts receivable collections, including direct responsibility for managing overdue accounts and conducting outbound collection calls. Collections Knowledge: Working knowledge of accounts receivable processes, aging schedules, payment terms, collection practices, and payment reconciliation. Communication and Negotiation: Strong telephone communication skills, professional client interaction, and the ability to negotiate payment commitments confidently and respectfully. Excellent written communication skills for collection emails and account correspondence are essential. Organization and Attention to Detail: Ability to manage a high-volume portfolio, prioritize competing demands, maintain accurate documentation, and follow up consistently on outstanding commitments. Problem-Solving Skills: Ability to investigate payment discrepancies, identify the causes of delayed collections, resolve routine issues independently, and escalate more complex cases appropriately. Autonomy and Accountability: Comfortable working independently in a structured remote environment, meeting deadlines and collection targets, and taking ownership of assigned responsibilities. Teamwork and Adaptability: Willingness to collaborate with internal stakeholders, communicate account updates clearly, respond constructively to feedback, and contribute to continuous process improvement. Benefits Remote Work: Fully remote work arrangement. Health Coverage: Comprehensive medical, dental, and vision insurance. Financial Security: 401(k) retirement savings plan. Insurance Protection: Life and disability insurance coverage. Paid Time Off: Generous paid time off and paid holidays. Firmwide Winter Break: Additional time off from December 24 through January 1. Parental Leave: Paid parental leave available after one year of service. Professional Development: Mentorship opportunities, career development programs, and support for ongoing learning. CPA Exam Support: Resources to help eligible employees pursue professional accounting licensure. Team Culture: Firm-sponsored events, team activities, and celebrations recognizing milestones, holidays, and the completion of busy seasons. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
- LOCATION
- Remote · US, United States
- WORK MODE
- Remote
- JOB TYPE
- Full-time
- POSTED
- Oct 28, 2026
Source: Jobgether Careers