Sr. Director, Operations Excellence

Accountabilities: Define and lead the enterprise-wide operational excellence and continuous improvement strategy, driving process standardization, efficiency, and performance across Business Operations. Develop and implement structured improvement methodologies, including Lean, Six Sigma, and other relevant frameworks, to identify operational inefficiencies and deliver sustainable improvements. Establish, own, and continuously enhance the governance framework supporting the Project Management Office (PMO), ensuring consistent standards, accountability, and effective initiative execution. Lead, manage, and develop the PMO function, including portfolio governance, operational playbooks, training programs, and change management initiatives. Drive the standardization and scalability of project management practices, ensuring alignment across business units and consistent delivery of strategic initiatives. Collaborate with IT, Data, Business Transformation, Construction, and other functional leaders to integrate continuous improvement methodologies into operational systems and workflows. Identify opportunities to optimize processes, improve cross-functional collaboration, and strengthen operational effectiveness across the organization. Act as a strategic advisor to the VP of Business Operations, providing recommendations on operational performance, improvement opportunities, and initiative prioritization. Establish and monitor key performance indicators (KPIs) to measure the effectiveness and impact of continuous improvement initiatives. Analyze operational performance data, identify trends and areas for improvement, and translate findings into actionable recommendations. Present progress reports, performance metrics, and initiative outcomes to senior leadership, supporting informed decision-making and strategic alignment. Promote a culture of continuous improvement, accountability, collaboration, and operational discipline throughout the organization. Requirements: Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. At least 10 years of professional experience in operations management, process improvement, program management, or a related discipline. Demonstrated experience in people leadership, with a proven ability to manage, mentor, and develop high-performing teams. Proven track record of establishing, developing, or scaling a Project Management Office (PMO) or enterprise-level governance function. Strong knowledge of operational excellence frameworks and continuous improvement methodologies, including Lean, Six Sigma, and process standardization practices. Experience developing and implementing governance structures, project management standards, portfolio management processes, and organizational change initiatives. Demonstrated ability to lead complex, cross-functional improvement programs and translate strategic objectives into measurable operational outcomes. Strong executive presence, with excellent communication, presentation, and stakeholder management skills. Proven ability to influence senior leadership, build alignment, and collaborate effectively within complex, matrixed organizations. Strong analytical and problem-solving capabilities, including experience defining KPIs, evaluating operational performance, and using data to drive strategic decisions. Excellent organizational and prioritization skills, with the ability to manage multiple initiatives and competing business priorities. A strategic, results-oriented mindset combined with a hands-on approach to operational transformation and continuous improvement. An MBA or other advanced degree in a relevant discipline is preferred. Lean or Six Sigma certification (Green Belt or Black Belt) is considered a strong advantage. Previous experience in construction, real estate, infrastructure, or related industries is preferred. Benefits: Competitive annual salary: $230,700 – $304,700, depending on qualifications and experience. Annual performance bonus: Additional compensation based on performance. 401(k) retirement plan: Employer matching contributions of up to 4%, fully vested upon enrollment. Comprehensive healthcare coverage: 100% of employee premiums covered by the employer for medical, dental, and vision insurance. Life and disability insurance: Employer-paid employee premiums for life and disability coverage. Paid time off: Access to paid vacation and sick leave. Remote work flexibility: Opportunity to work remotely from the United States. Leadership opportunities: High-impact senior leadership position with direct influence over enterprise-wide operational strategy and organizational transformation. 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