About this role
Accountabilities: The Senior Content Designer will lead content strategy and execution across patient-facing digital experiences, ensuring that every interaction is clear, consistent, and aligned with patient needs. Key responsibilities include: Shape communication throughout the patient journey by identifying what patients need to know, what matters most to them, and how to make their next steps clear. Develop and test messaging concepts and positioning strategies, using data and patient feedback to refine content and improve engagement. Write clear, engaging copy for product experiences, emails, push notifications, and other communication channels. Create content supporting key stages of the patient journey, including onboarding, ongoing care, and re-engagement. Collaborate with product managers, designers, and lifecycle marketers to ensure product experiences and patient communications deliver a consistent message. Translate complex healthcare information into approachable, accessible language while partnering with clinical and marketing teams to maintain accuracy and consistency. Apply and evolve the brand voice, balancing warmth, clarity, and empathy while adapting tone to different patient needs and communication contexts. Manage content projects from initial concepts through writing, review, delivery, and continuous improvement. Explain content decisions, incorporate feedback, and advocate for effective communication across multidisciplinary teams. Develop practical content guidelines, tools, and processes, including AI-powered workflows, to help teams create high-quality, consistent content independently. Strengthen writing capabilities across the organization through constructive feedback, coaching, and content critiques. Requirements The ideal candidate is an experienced content professional who combines exceptional writing skills with strategic thinking, strong editorial judgment, and the ability to build a new practice in a fast-moving environment. The following qualifications are expected: At least 5 years of relevant experience in content design, UX writing, or copywriting for a consumer-facing digital product or service. A previous job title of Content Designer is not required. A strong portfolio demonstrating hands-on writing across digital product experiences and customer communications, supported by clear strategic thinking. Excellent writing and editing skills, with the ability to make complex information clear, concise, engaging, and human. Strong editorial judgment and meticulous attention to detail, including accuracy, grammar, and consistency. Experience using AI writing tools, including prompt development, voice and channel guidelines, and evaluating AI-generated content for quality and consistency. Enthusiasm for exploring new AI applications and improving content design workflows. Ability to communicate and explain creative and strategic decisions effectively. Strong collaboration skills and experience working with multidisciplinary teams. Ability to manage competing priorities in a fast-paced startup environment. A proactive, resourceful, and adaptable approach, with the initiative to establish content design processes and build a practice from the ground up. Benefits Annual salary: CAD $110,000–$140,000. Competitive compensation package. Stock option grant. Full medical, dental, and vision coverage. Maternity and paternity leave policy. Four weeks of vacation, including three weeks to use throughout the year and one week during the holidays. Fully remote-first working environment, with the flexibility to work from anywhere in Canada. Professional development opportunities. Opportunity to work closely with founders and senior leadership. The chance to establish and shape a new content design practice within a growing digital healthcare business. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
- LOCATION
- Remote · Canada
- WORK MODE
- Remote
- JOB TYPE
- Full-time
- POSTED
- Oct 30, 2026
Source: Jobgether Careers