Role summary
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies…
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ExcelAIUI
- LOCATION
- Durban, KwaZulu-Natal
- WORK MODE
- On-site
- JOB TYPE
- Full-time
- POSTED
- Sep 21, 2026
- CLOSING
- Oct 21, 2026
Source: Job Mail Public Jobs