About this role
Accountabilities:: Investigation Management: Lead the intake, investigation, and resolution of HAD and AEN cases, carefully reviewing complex and sensitive information to determine appropriate next steps. Case Assessment and Recommendations: Apply independent judgment to evaluate investigation findings, interpret relevant policies, and develop recommendations aligned with established procedures. Execute approved actions while ensuring consistency and fairness. Employee Relations Support: Monitor and manage the Employee Relations team inbox, assess incoming inquiries, provide policy-based guidance, and direct matters to the appropriate teams when necessary. APS-Related Inquiries: Serve as the primary contact for APS-related questions, using relevant knowledge to resolve issues independently when appropriate and identifying situations requiring escalation or cross-functional collaboration. Suspension and Reinstatement Coordination: Oversee the implementation of IP suspensions and reinstatements, ensuring decisions follow established practices. Consult with the Employee Relations Manager when individual circumstances warrant consideration outside standard procedures. Administrative Investigation Support: Partner with HR Business Partners during administrative investigations, serving as a neutral HR representative and ensuring records are accurate, complete, and consistent with investigative best practices. Confidentiality and Risk Management: Protect sensitive employee information, exercise professional discretion, and handle complex employee relations matters with integrity, objectivity, and sound judgment. Additional Responsibilities: Work flexible or extended hours when required and perform other duties as assigned. Requirements: Education: Associate degree in Human Resources, Business Administration, Communications, or a related field, or equivalent professional experience. Professional Experience: At least three years of experience in an HR Coordinator, HR Assistant, or HR Specialist position, preferably involving employee relations, investigations, or confidential case management. HR Knowledge: Understanding of human resources practices, internal policies, employee relations procedures, and applicable employment laws. HR Certifications: SHRM-CP or PHR certification is considered an advantage. Technical Proficiency: Experience using Workday, SharePoint, and Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook. Investigative and Analytical Skills: Strong problem-solving abilities, critical thinking, sound judgment, and the ability to assess sensitive information objectively and develop practical, policy-aligned recommendations. Communication and Conflict Resolution: Excellent written and verbal communication skills, with the ability to handle employee concerns professionally, resolve conflicts constructively, and communicate effectively with stakeholders at all organizational levels. Organization and Attention to Detail: Strong organizational skills, accuracy in documentation, and the ability to manage multiple cases, deadlines, and competing priorities in a fast-paced environment. Confidentiality and Professionalism: Demonstrated ability to safeguard sensitive information, maintain discretion, and approach complex employee relations matters with integrity and impartiality. Collaboration and Adaptability: A proactive, self-motivated, and solutions-oriented mindset, with the flexibility to work effectively both independently and as part of a collaborative HR team. Remote Work Requirements: Reliable internet access for remote or hybrid work, where applicable. Background Screening: Ability to successfully complete the required background screening. Benefits: Competitive Compensation: Hourly pay ranging from $24 to $25. Temporary Employment Opportunity: One-year contract with the possibility of extension. Remote Work Flexibility: Remote work opportunity within the United States, subject to applicable employment requirements. Healthcare Coverage: Medical, dental, and vision insurance, subject to position and employment eligibility. Paid Time Off: Vacation accrued at 3.07 hours per pay period and paid safe sick time accrued at one hour per 30 hours worked, subject to applicable policies. Paid Holidays: Two paid floating holidays and nine paid federal holidays. Retirement and Financial Benefits: Access to a 401(k) retirement plan with a discretionary company match, potential profit-sharing for eligible employees in good standing, and an instant earnings option. Insurance and Income Protection: Company-paid life insurance, supplemental life insurance, accident, critical illness and hospital coverage, and short- and long-term disability benefits. Family and Personal Well-Being: Paid parental leave, a flexible spending account, an Employee Assistance Program, and pet insurance. Professional Development: Training and opportunities to strengthen HR expertise, develop professional skills, and support continued career growth. Meaningful Work: The opportunity to contribute to a supportive workplace culture by promoting fair investigations, consistent HR practices, and positive employee experiences. Collaborative Environment: A team-oriented workplace that values integrity, continuous improvement, employee contributions, and effective collaboration. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
- LOCATION
- Remote · US, United States
- WORK MODE
- Remote
- JOB TYPE
- Full-time
- POSTED
- Oct 29, 2026
Source: Jobgether Careers