ABSA
Empowering Africa’s tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe Head: Performance, Data & Transformation is responsible for establishing and leading the performance, analytics, data, digital, governance and transformation capability for Corporate Real Estate Services (CRES).The role acts as the strategic enabler of the CRES operating model by providing a single source of truth for portfolio performance, data governance, business intelligence, strategy execution, digital transformation, process optimisation and organisational change.The role enables executive decision-making through integrated reporting, advanced analytics and insights while driving the successful implementation of strategic initiatives, operating model changes and continuous improvement across the end-to-end real estate value chain.The role ensures that CRES remains data-driven, digitally enabled, operationally efficient and aligned with enterprise strategy, regulatory expectations and business priorities.Job DescriptionKey Outputs and DeliverablesCRES Enterprise Performance FrameworkExecutive performance scorecardsStrategic KPI frameworkPortfolio performance dashboardsMonthly and quarterly business reviewsBenefits realisation reportingEnterprise Data & AnalyticsCRES data strategyEnterprise real estate information modelData governance frameworkPortfolio analytics and insightsData quality standards and controlsDigital & Technology EnablementCRES Digital StrategyTechnology roadmapsDigital transformation initiativesAutomation and workflow optimisationSmart building and workplace analytics solutionsTransformation PortfolioStrategic transformation roadmapChange programmesOperating model implementationProcess optimisation initiativesContinuous improvement frameworkGovernance & Business ManagementGovernance forums and reportingExecutive committee packsBusiness planning processesRisk and control reportingRegulatory information managementKey Accountabilities1. Enterprise Performance ManagementDevelop and maintain the CRES performance management framework.Define key performance indicators across all CRES portfolios.Establish performance reporting standards and methodologies.Provide executive insights into portfolio performance, cost efficiency, risk exposure and service outcomes.Lead integrated performance reviews and management reporting processes.Monitor strategic plan execution and benefits realisation.Accountable for:Enterprise performance scorecardsKPI governanceBenefits trackingExecutive reporting2. Data Strategy, Governance and Information ManagementEstablish the enterprise real estate data strategy.Design and govern the CRES information architecture.Ensure high-quality, trusted and sustainable data across the portfolio.Define data ownership, stewardship and accountability.Implement data governance standards and controls.Maintain a single source of truth for real estate information.Accountable for:Data governanceData qualityData architectureMaster data managementReporting standards3. Business Intelligence and AnalyticsLead the development of advanced analytics capabilities.Deliver portfolio insights and predictive analysis.Provide analytical support for investment and portfolio decisions.Develop dashboards and self-service reporting platforms.Generate strategic insights relating to:Portfolio optimisationOccupancy utilisationWorkplace performanceCapital project deliverySupplier performanceFacilities performanceProperty operating costsAccountable for:Business intelligencePredictive analyticsExecutive insightsEnterprise reporting4. Digital Enablement and TransformationDevelop and implement the CRES digital roadmap.Drive adoption of digital technologies and automation.Partner with Group Technology to improve system integration and digital capabilities.Lead technology-enabled business transformation programmes.Evaluate emerging property technology (PropTech) solutions.Drive innovation across the real estate value chain.Accountable for:Digital strategyAutomationInnovationTechnology enablementContinuous improvement5. Transformation and Change LeadershipLead the CRES transformation portfolio.Translate strategic objectives into executable programmes.Drive operating model implementation.Establish programme governance and transformation controls.Lead organisational change management activities.Ensure sustainable adoption of new processes and ways of working.Accountable for:Transformation deliveryChange managementProgramme governanceBenefits realisation6. Governance, Strategy Execution and Business ManagementCoordinate Annual Business Planning and Strategy processes.Support executive governance forums and leadership teams.Consolidate enterprise reporting and decision support materials.Drive governance maturity across CRES.Coordinate regulatory and audit information requests.Ensure alignment of initiatives across the six CRES portfolios.Accountable for:Governance coordinationStrategic planningExecutive supportDecision supportManagement informationLeadership ResponsibilitiesLead and develop a high-performing team.Establish capability frameworks for performance, analytics and transformation resources.Create a culture of data-driven decision making.Promote innovation and continuous improvement.Develop succession pipelines and talent strategies.Drive collaboration across all CRES portfolios and regional teams.Stakeholder ManagementInternalGroup Head: CRESCFOCOORisk and ComplianceTechnology & DataProcurementHuman CapitalBusiness Unit ExecutivesRegional and Country LeadershipExternalTechnology vendorsData providersProperty technology partnersConsulting partnersReal estate service providersMinimum RequirementsQualificationsEssentialBachelor's Degree in Business, Engineering, Real Estate, Data Analytics, Information Systems, Finance or related disciplinePreferredPostgraduate Degree (MBA, MCom, MSc or equivalent)Change Management certificationProject Management certificationData Analytics qualificationExperience10-15 years' experience in strategy, performance management, transformation, analytics or business operations.Experience leading enterprise transformation programmes.Experience in data, business intelligence and reporting environments.Experience within Corporate Real Estate, Financial Services, Infrastructure or Operations functions.Experience leading multi-disciplinary teams.Experience operating in a complex, matrix and geographically dispersed environment.Technical SkillsCorporate Real Estate AnalyticsPerformance Management FrameworksData GovernanceData Visualisation and BIStrategic PlanningTransformation ManagementChange ManagementProgramme DeliveryDigital TransformationPortfolio Performance ManagementFinancial AnalysisProcess Excellence and Lean MethodologiesCompetenciesLeadershipStrategic ThinkingEnterprise LeadershipCommercial AcumenExecutive InfluenceDecision MakingExecutionResults OrientationPlanning and OrganisingGovernance ExcellenceContinuous ImprovementProblem SolvingInterpersonalStakeholder ManagementCommunicationCollaborationNegotiationChange LeadershipEducationBachelor's Degree: Business, Commerce and Management StudiesAbsa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised