Assist World
Key Responsibilities: Executive & Administrative Support● Manage and respond to client email inquiries● Coordinate client bookings and scheduling● Send intake forms, documentation, and onboarding materials● Ensure all client communication is professional and error-free● Maintain organization across calendars, inboxes, and workflows● Follow established SOPs and internal processes Social Media & Communication Monitoring● Monitor Instagram and social media DMs for inquiries ● Respond to basic customer messages and comments● Escalate important opportunities or high-profile inquiries● Ensure no inbound communication is missed Shopify & E-Commerce Support● Upload products and images to Shopify● Format and publish product listings● Add product descriptions and organize backend content● Maintain accuracy and consistency across the website Education Business Support● Track student enrollments and participation● Maintain spreadsheets and records● Send login credentials and course access information● Respond to student inquiries and administrative questions Requirements: ● Excellent written English and grammar● Strong attention to detail● Highly organized and reliable● Comfortable managing multiple priorities● Ability to follow systems and processes independently● Professional communication style● Experience with: ○ Gmail / email management ○ Google Sheets or Excel ○ Shopify (basic backend experience preferred) ○ Administrative support / EA tasks Preferred Qualifications: ● Experience supporting founders or entrepreneurs● Experience in beauty, hair, wellness, or personal branding industries● Familiarity with social media management tools and platforms● Previous remote assistant or operations support experience Ideal Candidate: This role is best suited for someone proactive, dependable, and detail-oriented who enjoys keeping operations organized behind the scenes. The ideal person is comfortable working independently, communicating professionally, and ensuring every task is completed accurately and on time.