Customer Care and Client Support Remote

Headquarters: Alexandria, Virginia, United States URL: https://jobs.workable.com/company/7L2FzU15AMzMKn9txgLfbp/jobs-at-dln-consulting-group Job Title: Customer Care & Client Support — Remote Company: DLN Consulting Group Location: Remote Job Type: Full-TimeDescription DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution. If you are passionate about helping people and thrive in a remote environment this role is for you. RequirementsHigh school diploma required; Associate’s or Bachelor’s degree preferred1–3 years of customer service or client support experienceExcellent verbal and written communication skillsStrong problem-solving ability and patience under pressureProficient with email, CRM tools, and video conferencing platformsReliable internet connection and dedicated home workspaceAbility to manage multiple client accounts simultaneouslyProfessional, empathetic, and solutions-focused attitude BenefitsFully remote positionFlexible scheduling optionsPaid training and onboardingCareer advancement opportunitiesCollaborative and supportive team culturePerformance-based incentives To apply: https://weworkremotely.com/remote-jobs/dln-consulting-group-customer-care-and-client-support-remote