DigiOutsource / Super Group
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who we areWe’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise across 22 countries – and with over 2,800 bright minds, we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.Who we’re looking forWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.Why we need youWe’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.As our Crypto Specialist, you’ll play a key part in delivering a secure and trusted crypto‑centric online casino environment, getting hands‑on with proactive monitoring, risk detection, fraud prevention, AML controls, KYC processes, and responsible gaming initiatives. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game. The Crypto Specialist is responsible for safeguarding the online casino’s operations through the monitoring, detection, and investigation of crypto‑related risks, ensuring regulatory compliance and customer integrity while protecting both players and the business.What you’ll doYou’ll take ownership of work that gives us our competitive edge, including:Fraud Prevention & Risk MonitoringMonitor real-time player activity, deposits, withdrawals, and gameplay patterns for suspicious or anomalous behaviour.Identify potential abuse scenarios including multi‑accounting, bonus abuse, chargeback fraud, collusion, and botting.Conduct detailed investigations using internal tools, blockchain explorers, and third‑party analytics platforms (e.g., Chainalysis).Escalate confirmed or high-risk incidents to relevant stakeholders with detailed evidence packages.Responsible Gaming OversightMonitor player behaviours for indicators of problem gambling, including rapid loss patterns, erratic play, sudden spikes in transactions, or self-exclusion attempts.Apply internal responsible gaming policies and regulatory frameworks related to crypto gaming jurisdictions.Engage directly with players when necessary to implement cooling-off periods, limits, or interventions.Maintain accurate logs of interactions, interventions, and follow-up actions.Anti–Money Laundering (AML) & Counter-Terrorist Financing (CTF)Perform enhanced transaction monitoring on crypto deposits and withdrawals.Analyse wallet behaviour for links to mixers, darknet markets, sanctioned entities, or high‑risk countries.Conduct EDD (Enhanced Due Diligence) on high‑risk users and high-value transactions.Prepare SAR/STR/SMR reports in accordance with internal policies and relevant licensing jurisdictions.Stay updated on global regulatory changes concerning crypto AML, including FATF guidance and blockchain-specific red flags.Customer Verification (KYC & KYT)Conduct identity verification checks, document authentication, and biometric validations.Perform KYT (Know Your Transaction) assessments using blockchain analysis tools.Validate source-of-funds/wealth documents for crypto-heavy players.Ensure all customer data and verification activities comply with GDPR, data protection laws, and licensing requirements.This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.What you’ll bringYou’re someone who brings:Clear, confident communication (written and verbal), and the ability to breakdown complex ideasA collaborative mindset, working smoothly with cross‑functional teams to hit shared goalsStrong organisational skills and the ability to manage multiple projects without dropping the ballExceptional attention to detail and a commitment to high‑quality workAdaptability – you stay sharp, productive and positive in fast‑moving environments2–4 years of experience in Fraud, AML, Crypto Compliance, RG, or similar operational risk roles.Experience in iGaming, online casinos, sportsbooks, fintech, or crypto exchanges preferred.Chainalysis, ACAMS Crypto Asset, ICA AML or RG Certifications advantageousDesirable skills you’ve got up your sleeveIt would be great if you also have some of the following skills:In-depth knowledge of sports betting markets, including odds calculation, betting types and market trendsPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulationsFamiliarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standardsExperience in developing and executing customer retention strategiesStrong knowledge of cryptocurrency fundamentals (wallets, blockchain mechanics, smart contracts, mixers, stablecoins).Experience with at least one blockchain analytics platform (e.g., Chainalysis, Elliptic, TRM Labs).Understanding of AML/CTF regulations and crypto-specific compliance guidelines.High attention to detail with strong investigative and critical-thinking skills.Ability to identify behavioural patterns and convert insights into actionable decisions.Strong written communication skills for drafting concise investigative reports.Our values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe invest in your growth and wellbeing, so you can bring your best:Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.Support that has your back. Our Employee Assistance Programme offers resources for you and your family.Free Daily MealFree Massages On-siteFree On-Site GymGroup Life CoverFuneral Fund BenefitFinancial Services AssistanceEmployee Assistance ProgrammeIncome Continuation BenefitLeadership TrainingReferral BonusMedical Aid SubsidyFree Sleep CoachingOn-site BaristaRetirement Annuity SubsidyTeam buildingsReady to feel superclass?At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.Game on!This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.Should you not hear from us within 2 weeks, please deem your application as unsuccessful.The perfect place to work, play and grow!