About this role
Accountabilities: Coordinate the development, implementation, and post-launch support of approved lending products, ensuring processes and procedures align with applicable policies, risk appetite, and established controls. Prepare and deliver standardized management reports covering product implementation status, deployment progress, identified issues, and follow-up actions. Monitor post-launch loan production and operational performance, identifying trends, potential issues, and opportunities to improve processes and procedures. Coordinate onboarding and ongoing operational support for third-party originated (TPO) partners and first-lien home equity lenders, including training, pipeline monitoring, job aids, and procedural documentation. Provide operational guidance and real-time support to lending partners and internal stakeholders to promote consistent execution and timely resolution of issues. Coordinate approved process-improvement initiatives across lending operations and partner functions, supporting implementation, communication, documentation, and adoption of changes. Maintain and administer the operational procedure library, coordinating periodic reviews and updates to ensure documentation remains accurate and current. Support model governance activities by coordinating required model risk management documentation, reviews, updates, and ongoing monitoring. Coordinate responses to audit findings or other identified issues and track remediation activities through completion. Facilitate new-vendor approval processes and ongoing vendor reviews in accordance with established vendor management requirements. Collaborate with internal teams, lenders, vendors, and service providers to support compliant, efficient lending operations. Perform additional duties and responsibilities as assigned. Requirements Associate degree in a related field. At least five years of experience across multiple aspects of mortgage lending. Understanding of mortgage lending operations, loan processing workflows, and the procedures involved in supporting consumer lending products. Strong organizational and documentation skills, with the ability to coordinate multiple initiatives, track follow-up actions, and maintain accurate operational records. Excellent attention to detail and the ability to identify issues, investigate discrepancies, and support effective problem resolution. Effective written and verbal communication skills, including the ability to interact professionally and promptly with customers, internal colleagues, vendors, and external service providers. Ability to collaborate across teams, coordinate operational changes, and support training and implementation activities. A proactive, reliable approach to managing responsibilities, resolving operational challenges, and maintaining compliance with established processes. Ability to work independently in a remote environment while maintaining effective communication and coordination with stakeholders. Benefits Compensation: Base pay plus eligibility for bonuses. Medical coverage: Medical, dental, and vision insurance. Retirement savings: 401(k) plan. Healthcare spending options: Health Savings Account (HSA) and Flexible Spending Account (FSA) options. Paid time off: Vacation and sick time. Paid holidays: Paid holiday benefits. Family support: Paid parental leave. Education assistance: Tuition reimbursement. Additional benefits: Other employee benefits may be available; specific details should be confirmed during the hiring process. Work flexibility: Remote work within the organization's operational footprint. Collaborative environment: Opportunity to work across lending operations, vendor management, and partner teams while contributing to process improvements and responsible lending practices. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
- LOCATION
- Remote · US, United States
- WORK MODE
- Remote
- JOB TYPE
- Full-time
- POSTED
- Oct 28, 2026
Source: Jobgether Careers